Customs duties and VAT are added locally for shipments outside the EU.
We ship our products worldwide free of charge.
Customs duties and VAT are added locally for shipments outside the EU.
If you live within EU, all fees are covered and you will not receive any additional fees to receive your package. If you live outside of the EU, VAT and/or other fees for import are not included and may apply for the customer.
No, we will always declare the correct value.
Shipping within EU is made with UPS & DHL. Delivery time 1-4 days.
Shipping outside EU is made with UPS. Delivery time 2-5 days.
We mainly use DHL or UPS, both within and outside the EU. We will always choose the best possible shipping method considering where our customers live.
Product
We don´t use battery quartz movements in our watches. All Pasqal watches is powered with automatic movements. Which is charged by the kinetic energy of the wearer.
At the current point in time it is not something we do.
No, we do not have the possibility to engrave.
Order
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We offer all our customers a 30-day right of withdrawal.
Your Pasqal product will be protected by our 2 year international warranty.
Please contact us at info@pasqalwatches.com and include pictures of the package or product. For faster handling of the case, give us all order details in the same email.
Please do not return your product without an confirmation from our customer service.
Other questions
You can contact us through our contact page or send an e-mail to info@pasqalwatches.com
We will be happy to assist you and we always answer you within 24hours.
